Refund Policy
Acquiring a Mini Dachshund puppy from Mike Jones Mini Dachshund is a meaningful decision, and we appreciate the responsibility and commitment involved in bringing a new furry family member into your home. However, we understand that unforeseen circumstances may arise, leading to a change of heart after the initial purchase.
Our Commitment to Quality
At Mike Jones Mini Dachshund, we are dedicated to the health, happiness, and overall well-being of our puppies. We invest significant resources and care to ensure they receive the best start in life. We hope that each of our customers is fully prepared to provide the love and attention that a Mini Dachshund puppy needs to thrive.
Customer-Friendly Refund Policy
While our goal is to find forever homes for our Mini Dachshund puppies, we recognize that situations can change unexpectedly. If, within 48 hours of purchasing your puppy, you decide that you are unable to proceed with the commitment, we offer a customer-friendly refund policy to accommodate your needs.
Options for Refunds
You have the following options if you wish to return your Mini Dachshund puppy:
Exchange for Another Puppy:
You may choose to exchange your Mini Dachshund puppy for another puppy of your choice, one time only. The replacement puppy should be within the same price range as the original puppy. This option allows you to find a better fit for your preferences and circumstances.
Partial Refund:
Alternatively, we offer a partial refund of the purchase price, depending on the specific circumstances. Our goal is to ensure fairness and transparency in handling returns, and we will provide a clear explanation of any refund details to our valued customers.
Our Priority: Loving Forever Homes
Our primary concern is the well-being of our Mini Dachshund puppies and ensuring they find loving forever homes. We appreciate your understanding and cooperation in following this policy, as it ultimately contributes to the happiness and welfare of our precious puppies. Our team is here to support you every step of the way, and we thank you for choosing Mike Jones Mini Dachshund for your new companion.
If you have any questions or need further assistance regarding our refund policy, please feel free to reach out to us. We are committed to making your experience with us positive and satisfying.